Salix Homes Portal

Because of this salix living offer tenants a variety of options to pay their rent each month so you can choose the option that is most convenient for you. Once you have moved into a salix living property it is crucial to pay your rent on time each month to avoid going into arrears and breaching your tenancy agreement with us. We are thrilled to unveil the latest features of mysalix our new and improved customer portal giving our tenants more control over their tenancy.

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We ve launched a brand new and improved customer portal my salix on our website giving all our tenants access to a range of services at the simple click of a button or tap of their phone.

Salix homes portal. Salix homes is a multi award winning social housing provider based in salford greater manchester. Salix homes customers can now access online housing services quicker and easier than ever before. Welcome to the new mysalix portal. Having an online account with salix means that you can manage your rent account report and track your repairs and complaints and receive updates on the progress of all your cases with salix.

Love your neighbourhood week which is in its second year encourages the people of salford to show their love for where they live. Money advice help centre contact us. Salix homes has introduced a new portal so that its 8 000 tenants can manage their own tenancies digitally. This year the annual week has been held in a digital format due to the current covid 19 pandemic with all of the activities hosted on salix home s website and facebook page.

Love your neighbourhood your home blog. Schedule repairs check rent statements make payments report problems and track your cases in real time. You can access your online account day or night on a desktop mobile or tablet. This will be achieved through providing direction and leadership to the customer service centre including the contact centre reception 1st response and customer insight teams to guarantee we deliver a.

Love your neighbourhood your home. We ve made it much easier for tenants to report repairs pay rent check your account or. 42 053 42 957 per annum the main purpose of this customer service manager role is to drive continual improvement in the customer experience of our services. Lee sugden salix homes chief executive said.

Developed in conjunction with exactly mysalix features innovative diagnostic and chatbot based technology so that tenants can diagnose book and schedule repairs themselves and then track their repair right up until there is a knock. You can now manage your tenancy online at any time. With the portal having the capability to track all cases in real time we hope our tenants will always feel fully in the loop.