Pets At Home Customer Service Complaints

Pets at home has collected 128 reviews with an average score of 2 33.

Pets at home customer service complaints. Pets at home ltd is an appointed representative of pet plan limited. I also order from them online and always get fast delivery. Registered in england with number 01822577. Pets at home ltd is not part of the allianz uk group.

If you have received an order email from us then your order has gone through this will be sent within 15 minutes. Using your account find out more. Pets at home complaints contacts. The link to the service can be found at the bottom of the screen.

Pets at home is the united kingdom s largest pet supplies retailer with more than 370 stores and 6 000 employees. Selly oak top class customer service. Contact us find out more. If you have not received an email then you can check in your account to see if the order.

Entered the store to find an appropriate flea treatment for our kittens spoken to the store manager pete who went above and beyond to help us find the best options available he also offered advice for all of our other questions. Faqs find out more. Absolutely fantastic service at the selly oak retail park branch could not fault it. They have asked me when entering the store in york what i was going in for and although this can be taken the wrong way by some they re only trying to do their best for customer and staff safety during a pandemic.

Returns refunds find out more. Petplan and pets at home work together to distribute pet insurance policies and will share any profit or loss generated as a result of this activity. For the safety of our customer and courier drivers we are offering contract free deliveries to home. To contact us during this period please use our live chat service which is operated 7 days a week between the hours of 9am and 8pm.

Always had great service at pets at always had great service at pets at home. Welcome to pets at home customer service. If you have not received an email and do not have a pets at home account please contact customer service using the contact details at the bottom of the help page. We have taken the decision to temporarily close our phone lines so that our colleagues can safely work from home.

Delivery find out more. To avoid any contact the courier will leave the parcel on your doorstep step back 2 metres and wait for you to answer the door before taking a record of your name and a photo of the parcel in location. Pets at home ltd trading as pets at home. There are 39 customers that pets at home rating them as bad.

To check the status of your order please enter your order number and review your email address.